Family business scoops top award!

A family-run business has become Ayrshire's first ever Five Star Tourist Shop following a grading from VisitScotland!

Article Source: Geraldo's
Last Updated: 26 April 2019 11:43

Geraldo’s, based in the seaside town of Largs, received five stars from the national tourism organisation’s Quality Assurance (QA) Scheme in recognition of its exceptional standards. The QA Scheme is a benchmark for quality across the tourism industry and operates across accommodation, visitor attractions and food sectors.

Opened in 2000 by owner Toni Dawson, the shop produces its own luxury ice-cream on site and specialises in handmade chocolates and premium spirits, as well as a a range of seasonal gifts. The business gave itself the name Geraldo’s in 2016 in memory of Toni’s late father Gerald, who earned the nickname while playing football for Scotland as a young man.

Managed by Toni’s Mum, known as Sweet Caroline, ice-cream production began in 2005 and the business has won numerous awards for its creative flavour combinations. Both Toni and Caroline however maintain their greatest satisfaction comes from the look of delight on the faces of locals and visitors alike as they sample some of Geraldo’s ice-cream.

Toni works closely with several chocolate producers in the UK and Europe to sell a constantly changing range of top quality chocolates and also works with independent distilleries and craft producers as much as possible to offer a wide range of premium spirits.

A big supporter of the Scottish gin and whisky industry, Geraldo’s staff are accrediated as Gin and Whisky Ambassadors and the shop regularly hosts drinks tastings and masterclasses.

Toni Dawson, Owner of Geraldo’s, said: “To be awarded Four Stars in 2016 was fantastic, but to achieve this Five Star accreditation which we have strived towards over the last three years is just amazing. The suggestions made by the previous assessor were taken on board and we worked closely with our brand designers to implement as many of those as possible. This combined with the excellent team of staff we now have on board gives us much more confidence in delivering a more consistent experience for our customers both in the shop and online.”

Gordon Smith, VisitScotland Regional Director, said: “Congratulations to Toni and her team on this exceptional achievement. To achieve a Five Star grading is a testament to the hard work of this business to offer a quality visitor experience.

“Our Quality Assurance Scheme is world-leading and provides a trusted, independent and impartial source of information for visitors. It is about much more than just a star rating – it is about the entire visitor experience and investing in the business to make it as economically sustainable, and profitable, as it can be.”

For more information about Geraldo’s, go to www.geraldos.co.uk

Got a story to share? Send us an email at hello[@]whatsonnetwork.co.uk

Latest Edinburgh News

Free community energy advice event taking place tomorrow in Edinburgh

Free face-to-face energy support comes to Edinburgh as nearly a third still don’t seek help when struggling with bills.

Wingstop UKI opens first restaurant in Livingston

Monday 10th November : Wingstop UKI, the restaurant brand that doesn’t play when it comes to flavour, today opens its first site in Livingston.

Flight Club Launches BRAND NEW Game Inspired by a Party Classic

This week, Flight Club, the lively cocktail and Social Darts bar, is launching a brand-new game, available to play in all venues for the first time on Friday, 14th November.

Scottish and international traders make Edinburghs Christmas Market sparkle with festive magic

The countdown to this year’s Edinburgh’s Christmas attractions has begun, with the much-loved Christmas Markets in East Princes Street Gardens opening this Saturday 15 November.

Aldi Scotland is turning up the Christmas cheer with its first ever festive Supermarket Sweep

Aldi Scotland is giving one lucky customer the chance to take part in a seasonal edition of its popular shopping challenge, all while raising vital funds for Children's Hospices Across Scotland.

Hidden treasures of Murrayfield

Murrayfield heritage lead Laura Tinch reveals hidden collection of 5,000 artefacts charting a century of Scottish rugby history.

Collective announces 2026 programme

Collective announces an unmissable programme of exhibitions for 2026, spotlighting ambitious new projects by artists who have developed their practice in Scotland.

Rare female cheetah arrives at Edinburgh Zoo

The Royal Zoological Society of Scotland (RZSS) has welcomed four-year-old female cheetah Domino to Edinburgh Zoo from Zoo de Cerza, France.

Santa clocks in early: Scotland shift heroes among 30,000 invited to claim free festive meal

Greene King pubs is raising the spirits of Scotland's hardest workers this festive season, hosting 'The Big Christmas Shift' across 700 pubs nationwide, giving away 30,000 meals on Monday 1st December

Festive days out to make the most of the season

From wreath-making workshops through to New Year’s Eve street parties, here's a rounded up some of the best events to help make the most of the season with loved ones in a fun and creative way.

November and December at Virgin Hotels Edinburgh

From Christmas to Artist in Residence, discover Virgin Hotels Edinburgh's events taking place in this festive season!

Edinburgh Small Businesses shine as part of small business roadshow

Independent businesses in Edinburgh celebrated as part of Small Business Saturday’s Tour highlighting the nation’s favourite businesses

SAY Award winner announced as Kai Reesu

Kai Reesu’s ‘KOMPROMAT vol.i’ was tonight announced as winner of The Scottish Album of the Year (SAY) Award, as the country’s national music prize Ceremony took place in Dundee’s Caird Hall.

Beyond Monet and Beyond Van Gogh open in Edinburgh this month

Two immersive experiences which bring the work of a pair of iconic artists to life in mesmerising and moving fashion are set to open in Edinburgh this month.

The many worlds of Stephen King return to Vue this autumn

As the The Long Walk wraps up in cinemas, fans of Stephen King can look forward to seven classic re-releases heading to the big screen this autumn.

First ever Letters Live cinema events comes to the Big Screen in Edinburgh this week

A very special cinema event is coming to Edinburgh this week, comprising a preview of a brand-new film, a world-renowned literary event and an appearance from a BAFTA-winning actor.

Flight Club Edinburgh launches limited edition Winter Menu and Festive Brunch

Flight Club Edinburgh kicks off Christmas party season with the unveiling of its specially curated limited-edition menu and festive celebration-worthy bottomless brunch.

Deer Park unwraps a festive calendar of fun for December

Deer Park Golf & Country Club is set to bring a touch of Christmas magic this December, with a month-long programme of festive events for families, friends and colleagues to enjoy.

Vue Ocean Terminal set to welcome luxurious new seating option

Film fans in Edinburgh will soon be able to enjoy the latest releases in the ultimate comfort with the arrival of Vue’s signature Ultra Lux seat at its Ocean Terminal venue.

Decade of teaching Scotland to swim capped In Edinburgh

A PROGRAMME that has created a legacy of confident swimmers across Scotland has reached a major milestone, celebrating ten years of transforming lives through the power of swimming.

Call for homeowners in Edinburgh and Lothians to check eligibility for Energy Saving Home Improvements

With energy bills remaining high and winter approaching, thousands of families in Edinburgh and the Lothians could be missing out on free home energy improvements worth £10,000 or more.

Public vote opens for Scottish Jazz Awards 2025 as scene flourishes

A stellar lineup of nominees has been announced for the Scottish Jazz Awards 2025, showcasing the exceptional talent flourishing across Scotland's vibrant jazz scene.

RZSS continues call for national ban on public sale of fireworks

The Royal Zoological Society of Scotland (RZSS) is renewing its call for a national ban on the public sale of fireworks, one year after the tragic death of baby red panda Roxie at Edinburgh Zoo.

Edinburgh to welcome globally renowned DJs to perform at The Johnnie Walker Experience

FREE Tickets for ‘Keep Walking Live with NTS Radio, presented by The Johnnie Walker Experience’ are available now on Resident Advisor.

Magical Winter Village to light up Fort Kinnaird for the first time this Christmas

This Christmas, Fort Kinnaird will be transformed into a festive wonderland filled with seasonal street food, artisan gifts, fairground rides and spectacular circus shows for all to enjoy.

First Footin Trail returns to Kick Start

Edinburgh’s Hogmanay organisers today announce the first events at this year’s First Footin’ programme on New Year’s Day.

Edinburgh International Book Festival makes 60 new flagship events available worldwide

Edinburgh International Book Festival is releasing 60 more events from its August 2025 programme for global audiences this week on a Donate What You Can basis.

Heroes call on Scottish rugby fans to vote for the greatest Murrayfield rugby moment

SCOTTISH rugby fans have been called upon to cast their vote for the greatest ever Murrayfield rugby moment as part of celebrations marking the national stadium’s centenary.